Privacy Policy

When you use our website, submit a contact form, or request a booking, we may collect information such as:

• Full name
• Email address
• Phone number
• Preferred appointment date and time
• Information about the service you require
• Any other information you voluntarily provide through our forms or messages

We may use the information you provide to:

• Respond to your enquiries and requests
• Contact you regarding your requested service
• Schedule and manage appointments
• Provide quotes and information about our services
• Follow up regarding services you have requested
• Send promotional offers, updates, and marketing communications by email and SMS

By submitting your information through our website, you acknowledge that you have read and understood this Privacy Policy and agree that SOS Maison Ltd may use your contact details for the purposes described above, including email and SMS marketing.

We may occasionally send you SMS messages or emails containing promotions, special offers, service updates, or other information that may be relevant to our services. You can request to stop receiving marketing communications at any time by contacting us or following the unsubscribe instructions provided in the relevant communication.

Our website may use external service providers to operate features such as forms, appointment scheduling, email communications, SMS communications, website hosting, and other website functionality. These providers may process your information on our behalf where necessary to provide these services. We do not sell, rent, or trade your personal information to third parties.

We take reasonable steps to protect the personal information submitted through our website from unauthorized access, misuse, loss, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

We retain your personal information only for as long as reasonably necessary to provide our services, communicate with you, maintain business records, and comply with applicable legal obligations.

Depending on applicable law, you may have rights regarding the personal information we hold about you, including requesting access to, correction of, or deletion of your information, or asking us to stop using your information for marketing purposes. To make a privacy-related request, please contact us using the details below.

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.